INFORMATION WE COLLECT
Through the Website we collect “Non-Personal Information” and “Personal Information.” Non-Personal Information includes information that cannot be used to personally identify you, such as your IP address, device ID, anonymous usage data, general demographic information we may collect, preferences you submit and preferences that are generated based on the data you submit. Personal Information includes information that can be linked to a specific individual, such as a name, address, phone number, payment information, email address, login information for third party sites and other information which you submit to us through the Website.
Information You Provide Us
In order to create an account and use the Website, you must first confirm that you are at least 21 years of age or older. When you create an account using the Website, we will ask you to provide us the following information: a nickname, email address, phone number, default delivery address, a photo of your government issued ID, and a photo of your medical cannabis card or doctor recommendation. The information on your medical cannabis card or doctor recommendation varies by state, but will contain some or all of the following: your first and last name, birthdate, address, the last four digits of your social security number, a registration number, and the issuance and expiration date of your card or recommendation. When you place an order, we will collect information about the products you reserve, your reservation time, and delivery location. We may also ask you to identify your favorite products and dispensaries, and will provide you the option to rate and review your reservation experience with each dispensary from which you purchase products on a 5-star scale. Any ratings and reviews you submit will be sent to the applicable dispensary and be viewable by their employees.
Information Collected From Your Device
When you use the Website, we will automatically collect your location via the geo-location features on your device, and, if you access the Website from a mobile device, we may also collect your mobile device’s unique device identifier (“UDID”).
Our Policies Concerning Children
You must be 21 years of age or older in order to create an account on the Website. We do not knowingly collect or use Personal Information from anyone under the age of 21. If we become aware that anyone under the age of 21 has provided us with Personal Information, we will delete that information and the associated account.
HOW WE USE AND SHARE INFORMATION
Personal Information you provide to us is used to help us communicate with you and to provide you with the Service. For example, we use Personal Information to: (i) register and service your Jane account; (ii) solicit feedback and respond to your questions; (iii) provide technical support; and (iv) inform you about product or promotional offers.
In order for the dispensary you select to process your order, we will send them your nickname, email address, phone number, reservation time, delivery location, and the specific products and the quantities you ordered. We may also provide the dispensary you select with suggested products for you based upon information that we gather about your shopping history or consumers with similar shopping histories. If purchasing from a product manufacturer’s menu, we will send the product manufacturer your nickname, email address, phone number, reservation time, delivery location, and the specific products and the quantities you ordered. We may also provide the product manufacturer with suggested products for you based upon information that we gather about your shopping history or consumers with similar shopping histories.
We may send push notifications to your mobile device to communicate with you about our Service. You can choose to disable such notifications via the settings in the Website at your discretion.
Third Party Service Providers
Mergers, Acquisitions and Similar Business Transactions
Sharing Information with the Government or As Otherwise Required by Law
Jane cooperates with government and law enforcement officials to enforce and comply with the law. We may therefore disclose your information as listed above, if we have a good faith belief that it is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) enforce our Terms of Service, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, or (d) protect against harm to the rights, property or safety of Jane, its users or the public as required or permitted by law.
We may store information you provide us, or information that is generated or collected automatically, for as long as is necessary to provide the Service to you.
If you’d prefer not to receive to receive product or promotional offers from us via email, you can use the unsubscribe links contained in our email messages. You can also prevent the Website from obtaining your location by disabling location services on your device. However, doing so means you may not be able to use the Website.
Jane and our service providers implement security measures designed to protect your information from unauthorized access, disclosure or accidental loss or destruction of Non-Personal Information and Personal Information. We utilize appropriate physical, technical and managerial safeguards designed to protect the information we collect from or about our users. Jane’s physical infrastructure is hosted and managed within Amazon’s secure data centers located in the United States and utilize the Amazon Web Service (AWS) technology. Amazon continually manages risk and undergoes recurring assessments to ensure compliance with industry standards.
California residents may choose to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes or choose to opt out of such disclosure. Our policy is not to disclose personal information collected online to a third party for directing marketing without your approval. To make a request or to opt out at any time, please contact us at firstname.lastname@example.org. It is important to note that this opt-out does not prohibit disclosures made for non-marketing purposes.
USERS OUTSIDE OF THE UNITED STATES
The Service and the servers upon which the Service are hosted are located in the United States and are intended only to be used by individuals in the United States. Personal Information you submit using the Service will be transferred to and stored in the United States. By using the Service and submitting Personal Information, you authorize this transfer. For the avoidance of doubt, Jane is not designed for, or targeted to, or in any way offering goods or services to users who are in the European Union.