FAQ

FAQ

Oasis is open for in-store shopping! We’re so excited to see your faces in our store, and we aim to provide a clean, comfortable, and welcoming experience for all of our guests. All transactions will still respect all social distancing regulations and we are taking measures to ensure the health and safety of our beloved guests and staff.

Visiting Oasis In-Store

  • Oasis is located at 1800 Industrial Rd Suite 180, Las Vegas NV 89102
  • Oasis will be open the public for in-store purchases from 7AM – 2:30AM seven days a week
  • Please follow all directional and parking signage – we will still have curbside pickup available, so some parking spots will be saved for our curbside guests
  • You will still need a valid identification showing that you are at least 21 years of age
  • Due to state regulations, all guests must be wearing a face covering to ensure the safety of our staff and other guests.
  • All Oasis staff members will be wearing face masks and gloves for their safety and to keep our facility as sterile as possible. 
  • To ensure the safety and comfort of all guests, our floor is marked with social distancing guides. All team members have access to regular COVID testing. The sales area is cleaned after each transaction, and the whole store is thoroughly cleaned every hour.
  • Oasis rounds all transaction totals to the nearest dollar. Totals ending in $0.01-0.49 will round down, and totals ending $0.50-0.99 will round up. This applies to all in store, curbside, and delivery orders.

Placing Your Order

  • Our in-store menus will be showcasing our products (including strains!) and price points. If you’d like to see our menu prior to your visit, please click here
  • When you arrive and are inside the facility, please only stand on the marked decals on our floor. This ensures that you and all other guests and our staff are maintaining social distancing requirements
  • Our personal consultants will be able to assist you while respecting social distancing

Completing Your Order

  • All money and product will be passed back and forth on trays to avoid hand to hand contact.
  • Please be patient with us as we take additional precautions for your safety and the safety of our staff.

If you have any questions, please feel free to email us at info@oasiscannabis.com

Want to pick up your order while respecting social distancing regulations from the comfort of your car? Curbside pickup is for you! Here’s how curbside pickup at Oasis works:

Placing Your Order

  • Curbside pickup is available seven days a week with pickup windows available between 8AM – 12AM.
  • Go to our menu and start putting together your order by adding items to your cart.
  • When your order is complete, go to the checkout bar on the right and select “pickup”.
  • Follow the instructions from the menu to verify your name, pickup time, ID, and all other information.
  • Minimum for curbside orders is $30.
  • Our 10% Locals discount will be applied to curbside orders. Minimum order amount must be met after discounts are applied.

Picking Up Your Order

  • When it’s your time to pick up your order, please head to 1800 Industrial Rd Suite 180, Las Vegas NV 89102.
  • Heads up, we are still currently cash only on both delivery and pickup orders.
  • All people in your car must be at least 21 years of age and have valid identification (i.e., passport, driver’s licence, etc.).
  • You will be turned away if there are any people in your vehicle that are under 21 or have no valid identification.

When You Arrive

  • Upon your arrival, you and anyone else in your car will be ID checked to verify they are all 21 years of age and older.
  • You will be asked to show us your confirmation to be allowed into the parking lot to ensure we have enough spaces to accommodate all curbside guests.
  • Our team will instruct you to a designated parking spot where one of our carhop attendants will assist you, cash out your transaction, and verify your order.
  • Please be careful while in our parking lot and  only park where our attendants instruct you – our parking is limited and we will also have guests visiting us in-store.
  • To respect social distancing, we will not be doing hand to hand transactions. We will be placing your exit bag in your trunk or in your car directly after you are cashed out.
  • After your transaction is complete, please wait until our carhop attendant is out of the way before leaving through our exit-only lane.

If you have any questions, please feel free to email us at info@oasiscannabis.com

See you soon!

Want to enjoy your Oasis from the comfort of your home? We offer delivery to our residential guests in Las Vegas, North Las Vegas, and Henderson!

Here’s how delivery at Oasis works:

Delivery Fees

  • $50 – $74.99 = $10 delivery fee
  • $75 – $99.99 = $7 delivery fee
  • $100+ = FREE DELIVERY
  • Re-Delivery Fee – $5.00

Placing Your Order

  • Delivery is available seven days a week.
  • We accept delivery orders 24 hours a day, and deliver between the hours of 7am – midnight. We offer free delivery for orders $100 or more (subtotal). We are offering same day delivery timeframes if your order is placed between 12AM to 5PM.
  • Go to our menu and start putting together your order by adding items to your cart.
  • When your order is complete, go to the checkout bar on the right and select “delivery”.
  • Follow the instructions from the menu to verify your name, delivery time, ID, and all other information.
  • Once you’ve successfully placed the order, you will get a confirmation text.

Receiving Your Order

  • We will send you a text message updating you of when our driver is heading towards your home.
  • Payments are cash only and our drivers do not carry change, but they do accept tips!
  • We complete deliveries curbside, so please be ready for our drivers’ arrival. If you are unable to accept curbside delivery, please let us know in the ‘special instructions’ section of your order and we will accommodate your needs.

If you have any questions, please feel free to email us at info@oasiscannabis.com

See you soon!